Delete your account

In the app

The app is in Arabic; the Arabic labels are shown in brackets.

1. 1If you have an active or upcoming subscription, cancel it first from the subscription page and wait for any pending payment to complete.
2. 2Open the Account tab (حسابي) and choose Delete account (حذف الحساب).
3. 3Review what will be deleted, then type the confirmation word حذف (“delete”).
4. 4Tap Permanently delete my account (حذف حسابي نهائيًا). You'll be signed out on all devices.

If you can't access the app

Email support@nutriomeals.app and include the mobile number on your account. We'll verify that the account is yours before acting on the request and confirm once it's deleted.

What gets deleted

• Your profile, name and email.
• Your addresses, settings and food preferences.
• Your food logs and measurements.

What we keep, and why

• Issued invoices, for the period the law requires (at least six years).
• Financial transaction records, linked to an anonymous identifier.
• Your mobile number for 90 days to prevent abuse; it can't be used to sign up during that time.

Deletion is permanent and the account can't be restored.