NutriomealsSupport
We're here to help with your subscription, orders and account.
On this page
Contact us
To help us respond faster, include the mobile number on your account and any order or invoice number. Never send your verification code or card details.
Common questions
I didn't get a verification code
Check the number and wait a minute before requesting a new code. If it keeps happening, email us.
I want to change my delivery address
In the Account tab, open Addresses, add the new address and select it for upcoming deliveries before the cutoff.
How do I freeze or cancel my subscription?
From the subscription page in the app. Terms and amounts are shown before you confirm.
When will I get my refund?
It goes back to your original payment method and may take a few business days to appear, depending on your bank.
I have a food allergy
Add it in your preferences, and check each meal's ingredients on its details page.
Note: the app is currently available in Arabic.